Imagine being unable to understand your prescription label, struggling to complete medical forms, or misinterpreting your doctor’s instructions. These daily challenges affect millions of Albertans, leading to medication errors, missed appointments, and poor health outcomes. Learning to improve health literacy skills starts with recognizing common barriers in healthcare communication.
From confusing medical terminology to complex dosing instructions, low health literacy manifests in various ways that impact patient care. Whether it’s a senior citizen puzzling over insurance paperwork or a young parent struggling to follow their child’s treatment plan, these challenges cross all age groups and demographics. By understanding these real-world examples, we can better identify and address communication gaps, ultimately leading to better health outcomes for all Albertans.
This article explores practical instances of health literacy challenges and offers straightforward solutions to help you navigate the healthcare system more effectively.
Medication Management Misunderstandings
Dosing Schedule Confusion
Understanding medication schedules can be tricky, especially when instructions aren’t crystal clear. Common mix-ups happen when prescriptions say “take twice daily” – some people might take two pills at once, while others space them 12 hours apart as intended. Another frequent confusion occurs with instructions like “take with meals” when someone eats at irregular times or skips meals altogether.
Time-based instructions can also cause confusion. “Take before bedtime” might seem straightforward, but for shift workers or people with irregular sleep schedules, this guidance becomes unclear. Similarly, phrases like “take on an empty stomach” or “take with food” can be misinterpreted if people aren’t sure what these terms mean exactly.
Some medications require specific timing, like thyroid medicines that need to be taken first thing in the morning, or diabetes medications that should be coordinated with meals. Without clear understanding, people might take their medicines at the wrong times, reducing their effectiveness or risking side effects.
If you’re unsure about when to take your medications, don’t hesitate to ask your healthcare provider or pharmacist to write down specific times or create a simple schedule you can follow.

Label Reading Challenges
Reading medication labels can be trickier than you might think, and it’s a common challenge for many Albertans. Picture trying to understand instructions that say “take twice daily” – does that mean with meals, exactly 12 hours apart, or something else?
Many people struggle with seemingly simple instructions like “take on an empty stomach” or “take with food.” For instance, how long before eating is considered an empty stomach? These uncertainties can lead to incorrect medication use.
Warning labels can be particularly confusing when they use technical terms. “May cause drowsiness” is straightforward, but what about “may increase photosensitivity” or “take with adequate fluid”? These terms might leave you wondering exactly what they mean for your daily routine.
Common mistakes include:
– Misinterpreting dosage instructions (like mixing up teaspoons and tablespoons)
– Overlooking important warning symbols
– Not understanding drug interaction warnings
– Missing expiration dates
– Confusing similar-looking medication names
If you’re ever unsure about medication instructions, don’t hesitate to ask your pharmacist for clarification. They can explain everything in simpler terms and even provide written instructions that are easier to understand.
Diet and Nutrition Communication Gaps
Portion Size Misconceptions
Many Albertans struggle with understanding what a proper portion size looks like, which can lead to unintended overeating or poor nutrition. For example, a serving of meat should be about the size of a deck of cards, but restaurant portions often provide three or four times this amount. This misconception can affect blood sugar management for people with diabetes or weight management goals.
Another common confusion occurs with breakfast cereals, where many people fill their bowl to the brim, not realizing that a single serving is typically just 3/4 to 1 cup. This difference can mean consuming two to three times more calories, sugar, and carbohydrates than intended.
Even seemingly healthy foods like nuts, cooking oils, and fruit juices can be misleading. A serving of nuts is about a small handful (1/4 cup), while cooking oil should be limited to 1-2 tablespoons per meal. Many people are surprised to learn that a serving of juice is just 1/2 cup, not a full glass.
Understanding portion sizes is crucial for managing health conditions and maintaining a balanced diet. Using familiar objects as references can help: a tennis ball for fruit servings, a thumb tip for butter or oils, or a palm for protein portions.

Food Label Confusion
Many Albertans struggle with understanding nutritional information on food labels, which can lead to unhealthy choices. Common misunderstandings include confusing serving sizes with package sizes, overlooking hidden sugars listed under different names, and misinterpreting percentage values on nutrition facts panels.
For example, a juice bottle might list 120 calories per serving, but contain two and a half servings, meaning the entire bottle actually contains 300 calories. Similarly, many people assume “fat-free” products are automatically healthy, without checking their sugar content or overall nutritional value.
Another frequent source of confusion is ingredient lists. Products often contain multiple forms of added sugars like corn syrup, dextrose, and maltose, making it challenging to identify total sugar content. Some shoppers also struggle with understanding terms like “sodium” versus “salt,” or distinguishing between different types of fats.
These challenges can be particularly difficult for people managing conditions like diabetes or heart disease, where accurate interpretation of nutritional information is crucial for health management.
Treatment Plan Follow-Through
Appointment Scheduling Challenges
Understanding and managing healthcare appointments can be challenging when health literacy is limited. Common issues include misunderstanding appointment scheduling instructions, confusion about follow-up care timing, and difficulty remembering multiple appointments for different health conditions.
Many Albertans struggle with knowing when to schedule routine check-ups versus urgent care visits. For example, someone might wait too long to book a follow-up appointment because they’re unsure about what symptoms should prompt immediate attention. Others might miss important preventive care because they don’t understand why regular screenings are necessary.
Time-related instructions can be particularly confusing. When a healthcare provider says “come back in six weeks,” some patients might not know how to count the weeks correctly or might forget the timeframe entirely. Similarly, instructions like “schedule your next visit before the new year” might be unclear to those who have trouble with calendar management.
Digital booking systems can add another layer of complexity, especially for those who aren’t comfortable with technology. Even phone-based scheduling can be overwhelming when automated systems use complex medical terminology or provide too many options.
Home Care Instruction Misinterpretation
Misunderstanding home care instructions is a common challenge that many Albertans face after medical appointments or hospital stays. For example, a patient might interpret “take twice daily” as taking medication at any two random times instead of spacing doses 12 hours apart. Another frequent mix-up occurs when patients are told to “rest the affected area,” which some interpret as complete bed rest rather than avoiding specific activities.
Confusion often arises with wound care instructions. Some patients might wash a wound with regular soap when sterile saline is required, or apply bandages too tightly, restricting blood flow. Temperature monitoring can also be problematic, with some individuals checking oral temperature immediately after drinking hot beverages, leading to inaccurate readings.
Diet-related instructions can be particularly challenging. When advised to follow a “low-sodium diet,” some people focus only on removing table salt while unknowingly consuming high-sodium processed foods. Similarly, instructions to “increase fluid intake” might be misunderstood as including caffeinated beverages, which can actually contribute to dehydration.
Understanding these common misinterpretations helps healthcare providers develop clearer instructions and encourages patients to ask questions when unsure about their care plan.

Simple Solutions for Better Understanding
Improving your health literacy doesn’t have to be complicated. Here are several practical strategies you can use to better understand and communicate with your healthcare providers:
Ask the “Teach-Back” Method
When your healthcare provider explains something, repeat it back in your own words. Say something like, “Let me make sure I understand. You’re saying…” This helps ensure you’ve got the information right and gives your provider a chance to clarify any misunderstandings.
Bring a Support Person
Having a family member or friend at appointments can help you remember important details and ask questions you might forget. They can take notes and provide a second set of ears for complex information.
Keep a Health Journal
Write down your symptoms, questions, and concerns before appointments. Note any medications you’re taking, including over-the-counter drugs and supplements. This helps you stay organized and ensures you don’t forget important points during your visit.
Use Tools and Resources
Take advantage of patient portals, health apps, and educational materials from your healthcare provider. Many clinics offer simplified handouts or video resources that explain common conditions and treatments in plain language.
Don’t Be Afraid to Speak Up
If you don’t understand something, say so. Healthcare providers prefer answering questions rather than having patients leave confused. Try phrases like “Could you explain that differently?” or “I’m not familiar with that term.”
Create Action Plans
Work with your healthcare provider to develop clear, step-by-step plans for managing your health. Break down complex instructions into smaller, manageable tasks. For example, instead of “improve your diet,” specify exactly which foods to eat or avoid.
Build a Healthcare Vocabulary
Gradually learn common medical terms related to your health conditions. Start with basics and build up your knowledge over time. Keep a personal glossary of terms you’ve learned and their simple explanations.
These strategies can help you take control of your healthcare journey and make more informed decisions about your health.
Understanding and managing health information doesn’t have to be overwhelming. Throughout this article, we’ve explored common situations where low health literacy can impact our healthcare experiences, from reading prescription labels to understanding medical forms and following treatment plans.
Remember, you’re not alone in finding healthcare information challenging at times. Many Albertans face similar struggles, but there are ways to improve. Start by asking questions during medical appointments, requesting written materials in plain language, and bringing a trusted friend or family member to important healthcare visits.
Take advantage of local resources in your community, such as health literacy programs at public libraries and community health centres. Your healthcare providers are there to help – don’t hesitate to ask them to explain things differently if you don’t understand.
By taking small steps to improve your health literacy, you’re investing in better health outcomes for yourself and your loved ones. Whether it’s double-checking medication instructions or seeking clarification about treatment options, every effort counts toward becoming a more confident healthcare consumer. Start your journey toward better health literacy today – your future self will thank you.
